If you have not received your UK ETA approval email, first check your spam or junk email folder.
UK ETA application results are sent by email, and processing may take up to 3 working days, depending on the circumstances of your application.
If you have not received your approval email, you can check your current application status using the Application Status Check service on ETAPORTAL.
If your UK ETA status shows that your application has been approved but you still have not received the approval email, please contact ETAPORTAL customer support.